Disclaimer
Last updated: 25 October 2025
At Ella Gleam, we strive to provide accurate, transparent, and helpful information to enhance your shopping experience. This Disclaimer explains the limitations of our responsibility concerning the use of our website, product information, and any related services. By visiting or purchasing from ellagleam.com, you agree to the terms set out below.
1. General Information
All content published on the Ella Gleam website is provided for general informational and shopping purposes. While we make every effort to ensure that the information on our site is correct and up to date, we do not guarantee that all content, product details, or pricing will always be accurate, complete, or current.
We regularly review and update product listings, descriptions, pricing, and imagery to maintain quality and consistency. However, occasional typographical errors, pricing inaccuracies, or technical issues may occur.
2. Product Descriptions and Images
We take great care to describe each item and display images that closely represent our actual women’s clothing products. However, please note the following:
- Color appearance may vary depending on your device screen or monitor settings.
- Measurements and sizing are provided as approximate guides and may differ slightly due to manual measurement methods or fabric elasticity.
- Fabrics, textures, or finishes may have minor variations between production batches.
- Styling accessories featured in product photos (such as belts or jewelry) are for display purposes only unless otherwise stated.
We cannot guarantee that the product you receive will appear exactly as it does in photos due to lighting and display differences.
3. Availability and Pricing
All items listed on Ella Gleam are subject to availability. We reserve the right to modify, update, or discontinue any product at any time without prior notice.
Prices displayed on our website are in Malaysian Ringgit (MYR) and include applicable taxes where required. In rare cases, pricing or promotional errors may occur. If such an error affects your order, we will contact you to confirm, cancel, or amend the order before processing.
4. Website Use and Technical Limitations
We make every effort to keep ellagleam.com secure, functional, and accessible at all times. However, we cannot guarantee that the website will always operate without interruption, delay, or technical issues.
We are not responsible for any loss or inconvenience caused by:
- Temporary website downtime or maintenance.
- Browser or device incompatibility.
- Internet connectivity problems.
- Unauthorized access or alteration of user data due to external factors beyond our control.
You are responsible for ensuring your device and internet connection are safe, stable, and secure before using our site.
5. External Links and Third-Party Content
Our website may include links to other websites or third-party platforms for convenience, such as payment gateways, courier tracking, or style inspirations.
Ella Gleam does not control or endorse the content, privacy practices, or accuracy of information on any third-party website. We are not responsible for any damage or loss that may result from visiting or relying on external links.
6. Limitation of Liability
To the fullest extent permitted under Malaysian law, Ella Gleam is not liable for any loss, damage, or inconvenience arising from:
- The use or inability to use our website.
- Errors or omissions in product information or descriptions.
- Delivery delays, courier issues, or inaccurate tracking updates.
- Product variations that do not materially affect quality or function.
This includes any indirect, incidental, or consequential losses such as data loss, revenue loss, or emotional distress resulting from shopping or browsing on our website.
7. Legal Compliance
Our business operations and website policies follow applicable Malaysian consumer protection, e-commerce, and data privacy laws, including the Personal Data Protection Act (PDPA).
If any provision of this Disclaimer is found invalid under Malaysian law, the remaining sections shall remain valid and enforceable.
8. Updates to This Disclaimer
We may revise or update this Disclaimer periodically to reflect improvements in our store operations or legal requirements. The latest version will always be available on this page, and the “Last Updated” date will be modified accordingly.
9. Need Help or Have Questions?
If you have any questions about this Disclaimer or any information displayed on our website, please reach out to us. Our support team will gladly clarify any details or concerns.
Store Name: Ella Gleam
Operating Hours: Monday to Friday, 09:00 to 18:00 (GMT+8)
Email: info@ellagleam.com
Address: A-17-03, Ascenda Residence, No. 1, Jalan Arena 1, Setapak, 53200 Kuala Lumpur, Malaysia
Contact Page: https://www.ellagleam.com/pages/contact
Customer Support: We strive to respond within 48 Business Hours